After-sale Service
TAWAA tools has a sound product service system, committed to every user to provide professional, intimate product services,has a satisfactory and pleasant product experience.
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Aim of after-sale
User first
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Before-sale service
Communication Recommend Sign a contract
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On-purchase service
Performance test Actual measurement Deliver
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After-sale
Technical support operation video Product sheet
Service
We have established a variety of service methods to effectively solve users’ problems to ensure that every user has equal access to product services
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On-line
On-line guidance by We-chat,Skype,email,WhatsApp
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Telephone
Solve the problem by phone call
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On-site inspection
Regular or irregular organization of technical service teams to repair or maintain products
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Return
Open up a green channel, users can send back or carry-on the machine back to the factory, on-site troubleshooting
Commitment
In order to protect the user's own rights and interests, manufacturers make a solemn commitment to solve your worries
1、One-year warranty
2、Accessories life-long supply
3、Technical guidance life-long
4、One-to-one service
5、A variety of service options